Receiving a POSH Complaint the Right Way
Every POSH (Prevention of Sexual Harassment) investigation begins with a single step: the receipt of a complaint. This is far more than an administrative requirement it is the moment where an organization demonstrates its commitment to dignity, respect, and fairness at the workplace. How this step is handled sets the tone for the entire investigation, influences employee trust, and ensures compliance with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013. 1. How a Complaint Can Be Filed The POSH Act requires all complaints to be made in writing. To make this process inclusive and accessible, the law allows flexibility: A handwritten or typed letter can be submitted directly to the Internal Committee (IC) or its Presiding Officer. An email from the complainant’s official or personal ID is equally valid. If the complainant is unable to write, the IC must assist her in recording and formalizing the complaint. This ensures that the inability to ...